Complimentary Worldwide Shipping on All Orders Over $500

Jewelry Concierge

How Can We Assist You?

Find guidance on craftsmanship, logistics, and our bespoke boutique services.

Craftsmanship &
Authenticity

Details regarding our sourcing, certification standards, and bespoke commission process.

Every Sanz Creation masterpiece featuring diamonds over 0.50 carats is accompanied by a certificate from world-renowned laboratories such as **GIA, IGI, or HRD**. For colored gemstones, we provide equivalent certification to ensure authenticity and quality.
Yes, our "Private Commission" service allows you to work directly with our master artisans to create a unique piece. The process begins with a sketch and stone selection, followed by a 3D model for your approval before hand-crafting begins.
Our primary manufacturing atelier is located in **Jaipur, India**, a global hub for gemstone cutting and fine jewelry craftsmanship since the 18th century. We also maintain specialized workshops in Kanpur and design offices in New York.

Logistics &
Global Delivery

Information about our insured worldwide shipping and secure unboxing experience.

Absolutely. Every shipment is **fully insured** by Sanz Creation until it reaches your doorstep. For security, a signature is required upon delivery to ensure your masterpiece is received safely.
Each piece is presented in a luxurious Sanz Creation velvet-lined box, accompanied by a care guide and authenticity certificate. For security, our outer shipping boxes are **discreetly branded** and do not indicate the valuable contents within.
International shipping typically takes **7-12 business days**. Bespoke or made-to-order pieces may require an additional 14-21 days for craftsmanship before dispatch. We ship to over 50 countries including the USA, UK, UAE, and Australia.

Boutique Services &
Gifting

Explore our personalized gift options and ongoing jewelry support services.

Yes, all orders include our signature luxury gift packaging. You can also include a **personalized handwritten note** to your recipient by entering your message during the checkout process or contacting our concierge.
We provide professional resizing and repair services for all Sanz Creation pieces. Please contact our concierge team to receive a return shipping label and a quote for the service. Many minor adjustments are complimentary within the first year of purchase.
Ethics is at the core of Sanz Creation. All our diamonds are sourced through the **Kimberley Process**, and we work exclusively with trusted gemstone suppliers who adhere to strict environmental and labor standards.